Your Privacy Is Our Priority
Learn everything about how your personal information is collected, stored, and protected on the djb33 platform.
Introduction & Scope
This Privacy Policy ("Policy") applies to all services, websites, and applications of the djb33 platform. When you register, log in, or use any service on djb33, you are considered to have agreed to the terms of this Policy.
We believe that user privacy is a fundamental right. That is why djb33 always transparently explains what information we collect, why we collect it, and how it is used. This Policy is designed for users residing in Bangladesh and is made with a commitment to comply with applicable Bangladeshi law.
If this Policy changes, we will post a notice on the platform and note the revision date at the end of the Policy. Continued use of the platform after any change means you have accepted the updated Policy.
What Information We Collect
djb33 collects only the information necessary to provide its services and to improve your experience. The categories of information are described below:
2.1 Personally Identifiable Information
Information you provide when opening an account:
- Full name
- Date of birth (for age verification — only users aged 21 or above may register)
- Email address
- Mobile number
- Password (stored in encrypted form)
2.2 Financial Information
We collect payment-related information to process transactions. djb33 handles transactions via bKash, Nagad, Rocket, and bank transfer. We collect:
- Mobile banking number (bKash / Nagad / Rocket)
- Relevant bank account details (for bank transfers)
- Transaction history (deposit and withdrawal records)
djb33 never stores full card numbers or bank PINs.
2.3 Device & Technical Information
When you use the platform, the following information may be collected automatically:
- IP address
- Browser type and version
- Device details (operating system, screen resolution)
- Cookie and session data
- Referral source and duration of use
2.4 Gaming Activity Information
To personalise your gaming experience and ensure responsible gaming, we store your game history, bet amounts, and win/loss records.
Purpose of Data Use
djb33 uses collected information only for the following legitimate purposes:
- Account management: To handle registration, login, and account security.
- Transaction processing: To accurately complete deposit and withdrawal requests. Our minimum deposit amount is ৳100 and minimum withdrawal amount is ৳800.
- Identity verification: To prevent fraud and verify age (in compliance with the 21+ policy).
- Service improvement: To improve platform performance and enrich the user experience.
- Support: To provide assistance 24/7 via live chat and email ([email protected]).
- Responsible gaming: To monitor excessive gaming and arrange support when needed.
- Legal obligations: To meet applicable laws and regulatory requirements.
Important: djb33 never sells your personal information to third parties or uses it for advertising purposes.
Data Sharing & Disclosure
djb33 does not share your personal information with third parties without your consent. However, information may be disclosed in the following circumstances:
4.1 Service Provider Partners
Payment processors (bKash, Nagad, Rocket, and banking institutions), game providers (such as PG Soft, Pragmatic Play, JILI, Spribe), and technology service providers receive only the minimum information required to carry out their specific tasks. They are contractually bound to follow our privacy standards.
4.2 Legal Requirements
If disclosure of information is required to comply with a valid order or directive from a Bangladeshi court or competent authority, djb33 will be obliged to do so. In such cases, we will attempt to notify you as early as possible, unless prohibited by law.
4.3 Fraud & Security
If there is suspicion of fraud, money laundering, or misuse of the platform on any account, relevant information may be shared with the appropriate authorities.
4.4 Business Transfers
In the event of a business restructuring, merger, or sale of djb33, user data may form part of the transferred assets. In such cases, we will provide you with advance notice.
Cookies & Similar Technologies
The djb33 website uses cookies and similar technologies to improve your browsing experience.
5.1 Essential Cookies
These cookies are necessary for the basic functioning of the platform — such as maintaining login sessions, managing security tokens, and saving form data. Disabling them may cause the platform to not work properly.
5.2 Functional Cookies
These cookies are used to remember your preferences (such as language selection) and to provide a personalised experience.
5.3 Analytical Cookies
Analytics cookies are used to monitor platform traffic, user behaviour, and performance. This information is analysed in aggregate (non-personal) form.
You can control or delete cookies from your browser settings. Please note that deleting certain cookies may prevent you from using some features of the website.
Data Security Measures
djb33 applies industry-standard technical and administrative security measures to protect your information:
- SSL Encryption: All data transfers are secured with 256-bit SSL/TLS encryption.
- Password Hashing: Your password is never stored directly — it is kept only in a form transformed by a strong hashing algorithm.
- Access Controls: djb33 internal staff can only access the information necessary to perform their specific responsibilities.
- Regular Security Reviews: Platform security is regularly tested and updated.
- Data Centre Security: Physically and network-secured server infrastructure is used.
- Two-Factor Authentication: Two-step verification is available to strengthen account security.
While we ensure the highest level of protection, no party can guarantee 100% security on the internet. Keep your account password strong and do not share it with anyone.
Data Retention Period
djb33 retains your personal information only for as long as necessary or legally required.
- Active account data: Full data is retained for as long as the account remains active.
- Closed account data: Even after an account is closed, financial and identity verification data is retained for the period required by applicable law.
- Log files: Server logs and device information are generally kept for a short period and then deleted.
- Transaction records: Records of all financial transactions are retained for the long term to satisfy legal requirements.
Your Rights & Options
Every user registered on the djb33 platform has the following rights over their own data:
8.1 Right to Access
You may request from us at any time a summary of what information we hold about you.
8.2 Right to Correction
If your profile contains incorrect information, you may request that it be corrected. In some cases, documents may be required for identity verification.
8.3 Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, due to legal obligations, some information may not be immediately deletable.
8.4 Right to Restrict Processing
If you object to your information being used for a specific purpose, you may request that such processing be restricted.
8.5 Right to Portability
You have the right to request your own data in a structured, machine-readable format.
To exercise any of the above rights, email us at [email protected] or contact us via 24/7 live chat. We generally respond to requests within a reasonable time.
Protection of Minors' Data
djb33 strictly follows a 21+ age policy. Our platform is for users aged 21 and above only. We do not knowingly collect any personal information from minors.
If a minor attempts to register, no account is created and no information is stored. If a minor's data enters our system for any reason, we will delete it immediately and close the associated account.
If you become aware that a minor has gained access to the platform, please contact us immediately at [email protected].
Third-Party Services & Integrations
The djb33 platform integrates services from game providers (Pragmatic Play, PG Soft, JILI, Spribe, Ezugi, Evolution Gaming, Microgaming, NetEnt, and others) and payment providers. These third parties have their own privacy policies that apply to their technical services.
djb33 is not responsible for the privacy practices of these third parties. We recommend reviewing their own policies before using their services. However, djb33 ensures that all partners respect our standards and users' privacy.
International Data Transfers
As djb33 is an international platform, data may be processed on servers in various countries to deliver certain services. In such cases, we ensure that:
- Data transfers always take place over secure, encrypted connections.
- Adequate data protection standards are maintained in the country to which data is transferred.
- Third-party recipients are contractually bound to comply with our privacy standards.
Policy Changes & Updates
djb33 may update this Privacy Policy from time to time. When changes are made:
- A notice will be published on the platform.
- A "Last Updated" date will be noted at the end of the Policy.
- For significant changes, a notification may be sent to your registered email address.
- Continued use of the platform after an updated Policy is published means you have given your consent to the new Policy.
We recommend that you review this Policy regularly to stay informed about the latest changes.
Questions About Privacy?
Our support team is available 7 days a week, 24 hours a day to assist with any questions or requests regarding your data and privacy.
Support is available in Bengali and English via live chat and email